:root{--ink:#0f1b2d;--muted:#556070;--line:#e3e6eb;--ground:#f4f5f7;--surface:#fff;--accent:#c2410c;--danger:#b42318;--danger-soft:#fdecea;--ok:#13703a;--radius:12px;color:var(--ink);background:var(--ground);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{margin:0;font-size:15px;line-height:1.5}a{color:var(--ink)}.card{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:28px}.field{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.field label{font-size:13px;font-weight:700}.field input{height:46px;font:inherit;border:1px solid #c9ced6;border-radius:10px;padding:0 14px}.field input:focus{outline:2px solid var(--ink);outline-offset:1px}.btn{height:46px;font:inherit;cursor:pointer;background:var(--accent);color:#fff;border:0;border-radius:10px;width:100%;padding:0 18px;font-weight:700}.btn:disabled{opacity:.6;cursor:progress}.btn-ghost{color:var(--ink);border:1px solid var(--line);background:0 0;width:auto}.alert{border-radius:10px;margin-bottom:16px;padding:10px 14px;font-size:14px}.alert-error{background:var(--danger-soft);color:var(--danger)}.muted{color:var(--muted);font-size:14px}.code{letter-spacing:1px;word-break:break-all;font-family:ui-monospace,monospace}.shell{flex-wrap:wrap;min-height:100vh;display:flex}.sidebar{background:var(--ink);color:#fff;flex:220px;max-width:260px;padding:20px 14px}.sidebar a{color:#e6eaf0;border-radius:8px;padding:7px 10px;font-size:14px;text-decoration:none;display:block}.sidebar a:hover{background:#ffffff14}.sidebar a.active{color:#fff;background:#ffffff24;font-weight:700}.sidebar .group{text-transform:uppercase;letter-spacing:.8px;color:#8d99ab;margin:16px 10px 4px;font-size:11px}.sidebar .soon{opacity:.45;padding:7px 10px;font-size:14px}.content{flex:999 600px;min-width:0;padding:24px 28px 48px}@media (max-width:760px){.sidebar{max-width:none}.content{padding:16px}}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.page-head h1{margin:0;font-size:24px}.toolbar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;display:flex}.toolbar input,.toolbar select{height:40px;font:inherit;background:#fff;border:1px solid #c9ced6;border-radius:10px;padding:0 12px}.btn-dark{background:var(--ink)}.btn-danger{background:var(--danger)}.linkbtn{color:var(--accent);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:700}.table-wrap{border:1px solid var(--line);background:#fff;border-radius:12px;overflow-x:auto}table.data{border-collapse:collapse;width:100%;min-width:560px;font-size:14px}table.data th{text-align:left;color:var(--muted);border-bottom:1px solid var(--line);background:#f8f9fb;padding:10px 12px;font-size:12px;font-weight:700}table.data td{vertical-align:top;border-bottom:1px solid #eef0f3;padding:10px 12px}table.data tr:last-child td{border-bottom:0}table.data tr.clickable{cursor:pointer}table.data tr.clickable:hover td{background:#fafbfc}.pager{color:var(--muted);justify-content:flex-end;align-items:center;gap:8px;margin-top:10px;font-size:14px;display:flex}.badge{color:#3f4855;white-space:nowrap;background:#eef0f3;border-radius:999px;padding:2px 8px;font-size:12px;font-weight:700;display:inline-block}.badge-ok{color:var(--ok);background:#e7f5ec}.badge-warn{color:#8a4b00;background:#fff4e5}.badge-danger{background:var(--danger-soft);color:var(--danger)}.badge-blue{color:#1e3a6b;background:#e8eef8}.drawer-bg{z-index:20;background:#0f1b2d59;position:fixed;inset:0}.drawer{z-index:21;background:#fff;width:min(520px,100%);padding:24px;position:fixed;top:0;bottom:0;right:0;overflow-y:auto;box-shadow:-8px 0 24px #0f1b2d1f}.drawer h2{margin:0 0 16px;font-size:20px}.form-actions{gap:8px;margin-top:8px;display:flex}.field select,.field textarea{min-height:46px;font:inherit;background:#fff;border:1px solid #c9ced6;border-radius:10px;padding:10px 14px}.field .hint{color:var(--muted);font-size:12px}.field .err{color:var(--danger);font-size:12px}.check{align-items:center;gap:8px;margin-bottom:12px;font-size:14px;display:flex}.check input{width:18px;height:18px}.checklist{border:1px solid #c9ced6;border-radius:10px;max-height:220px;padding:8px 12px;overflow-y:auto}.grid-2{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:0 14px;display:grid}.section{border:1px solid var(--line);background:#fff;border-radius:14px;margin-bottom:16px;padding:20px}.section h2{margin:0 0 14px;font-size:17px}.empty{text-align:center;color:var(--muted);padding:28px;font-size:14px}.field>span:first-child{font-size:13px;font-weight:700}.btn-sm{width:auto;height:34px;padding:0 12px;font-size:13px}.btn-auto{width:auto}.stats{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;margin-bottom:16px;display:grid}.stat{border:1px solid var(--line);background:#fff;border-radius:12px;padding:12px 14px}.stat b{font-variant-numeric:tabular-nums;font-size:24px;line-height:1.2;display:block}.stat span{color:var(--muted);font-size:13px}.stat.ok b{color:var(--ok)}.stat.warn b{color:#8a4b00}.stat.bad b{color:var(--danger)}.steps{flex-wrap:wrap;gap:6px;margin:0 0 16px;padding:0;font-size:13px;list-style:none;display:flex}.steps li{color:var(--muted);background:#eef0f3;border-radius:999px;padding:6px 12px}.steps li.done{color:var(--ok);background:#e7f5ec}.steps li.now{background:var(--ink);color:#fff;font-weight:700}.tabs{flex-wrap:wrap;gap:4px;margin-bottom:10px;display:flex}.tabs button{border:1px solid var(--line);font:inherit;cursor:pointer;background:#fff;border-radius:999px;padding:6px 12px;font-size:13px}.tabs button[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.fix{border-bottom:1px solid #eef0f3;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 0;display:flex}.fix:last-child{border-bottom:0}.fix .what{flex:220px;min-width:0}.fix select,.fix input[type=search]{height:36px;font:inherit;background:#fff;border:1px solid #c9ced6;border-radius:8px;max-width:100%;padding:0 10px;font-size:14px}.map-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:0 14px;display:grid}.ok-text{color:var(--ok)}.warn-text{color:#8a4b00}.bad-text{color:var(--danger)}.small{font-size:12px}.prose-preview{line-height:1.65}.prose-preview h2{margin:18px 0 8px;font-size:20px}.prose-preview h3{font-size:17px}.prose-preview img{max-width:100%}.field textarea#f-bodyHtml{min-height:320px;font-family:ui-monospace,Menlo,monospace;font-size:13px}.alert-ok{color:var(--ok);background:#e7f5ec}.next-action{border:2px solid var(--ink)}.order-cols{grid-template-columns:minmax(0,1fr) 340px;align-items:start;gap:16px;display:grid}@media (max-width:1100px){.order-cols{grid-template-columns:1fr}}.sum{flex-direction:column;gap:4px;max-width:380px;margin:12px 0 0 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img{object-fit:cover;border:1px solid var(--line);background:#f8f9fb;border-radius:8px;width:160px;height:160px}.sms-box{white-space:pre-wrap;background:#f4f5f7;border-radius:10px;padding:14px;font:14px/1.5 system-ui,sans-serif}.tasklist{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:8px;margin:0;padding:0;list-style:none;display:grid}.tasklist a{border:1px solid var(--line);color:var(--ink);background:#fff;border-left-width:4px;border-radius:10px;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:10px 14px;text-decoration:none;display:grid}.tasklist a:hover{background:var(--ground)}.tasklist b{font-variant-numeric:tabular-nums;text-align:right;min-width:28px;font-size:22px}.tasklist small{color:var(--muted);margin-top:2px;font-size:12px;display:block}.tasklist .tone-warn a{border-left-color:#d97706}.tasklist .tone-bad a{border-left-color:var(--danger)}.tasklist .tone-info a{border-left-color:#2563eb}.daychart{grid-template-columns:repeat(14,1fr);align-items:end;gap:2px;height:180px;display:grid}.daychart .col{cursor:default;outline:none;grid-template-rows:1fr 18px;height:100%;display:grid}.daychart .bar-area{border-bottom:1px solid var(--line);justify-content:center;align-items:flex-end;display:flex;position:relative}.daychart .bar{background:#2a6fdb;border-radius:4px 4px 0 0;width:70%;max-width:26px}.daychart .bar.hl{background:#1d4fa3}.daychart .col:focus-visible .bar{outline:2px solid var(--ink);outline-offset:2px}.daychart .lbl{color:var(--muted);text-align:center;padding-top:3px;font-size:11px}.daychart .tip{background:var(--ink);color:#fff;white-space:nowrap;z-index:2;pointer-events:none;border-radius:8px;padding:6px 9px;font-size:12px;position:absolute;top:0;left:50%;transform:translate(-50%)}.daychart .tip b{font-size:13px;display:block}.daychart .tip span{color:#c8d0dc}.daychart .col:first-child .tip{left:0;transform:none}.daychart .col:last-child .tip{left:auto;right:0;transform:none}.photo-thumb{border:1px solid var(--line);border-radius:8px;max-width:260px;display:inline-block;overflow:hidden}.photo-thumb img{width:100%;height:auto;display:block}.toptable td:first-child{white-space:normal;min-width:180px}.toptable td:not(:first-child),.toptable th{white-space:nowrap}table.data.toptable{min-width:0}.thread{flex-direction:column;gap:12px;margin:0;padding:0;list-style:none;display:flex}.thread li{border:1px solid var(--line);border-radius:12px;max-width:88%;padding:12px 14px}.thread li.customer{background:#fff;align-self:flex-start}.thread li.staff{background:#eef4ff;border-color:#c9dafb;align-self:flex-end}.thread li.note{background:#fff8e6;border-style:dashed;border-color:#f3d38a;align-self:flex-end}.thread .who{flex-wrap:wrap;align-items:baseline;gap:6px 10px;margin-bottom:6px;display:flex}.thread .body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.copy-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.copy-row code{background:var(--ground);border:1px solid var(--line);overflow-wrap:anywhere;border-radius:8px;padding:6px 10px;font-size:13px}